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Penn State's Dr. Andrew P. Schissler (left), who does research at Westpoint Mining Corporation's Harmony Mine, an anthracite coal mine in Mount Carmel, Pa., is with Westpoint President Edward Smock (center) and Dr. Maochen Ge, Penn State associate professor of mining engineering.
Westpoint Mining Corporation

 
Streamlining production, increasing productivity and cutting costs are important goals for any business, even mines, which are complex factories underground, according to Dr. Andrew P. Schissler, Penn State assistant professor of mining engineering.

Improving mining processes is important in Pennsylvania, a state that ranks fourth in the nation in coal production, with 64 million tons mined annually.

Involving Employees
Schissler helps the mining industry use business process improvement (BPI) methods to analyze continually occurring processes and make changes for the better. BPI methods involve employees in finding those solutions, "because the people making the product are the best ones to improve it," said Schissler, who spent 28 years in the industry before earning a Ph.D. and joining the University.

Mining contributes $523 billion to the U.S. economy and employs nearly 500,000 individuals who extract such minerals as coal, diamonds, gold, iron ore and lead, as well as aggregates, like limestone.

Last summer, Schissler organized Penn State's first Industry Summit on Mining Performance to spread the word about BPI's benefits. The conference, which drew 65 mining executives and employees and industry suppliers and customers, proved to be popular, and Schissler is currently at work helping to organize the second summit, to take place in Colorado.

Employees of Caterpillar Inc., a leading manufacturer of construction and mining equipment based in Peoria, Ill., have used a BPI approach called Six Sigma to improve problem solving and quicken response time for dealer inquiries, among other achievements, according to Glen A. Barton, retired chairman and chief executive officer of the company, who reported on Caterpillar's results at the summit.

Peter Fordham, principal at Norbridge Inc., a management-consulting firm based in Concord, Mass., helps mining companies make improvements with its own BPI approach, called HOME TEAM (Home of Mining Excellence, Through Teamwork, Execution, Achievement and Measurement).

Fordham, who also participated in Schissler's summit, said, "Ten years ago, most mining companies were not utilizing process improvement techniques and did not recognize the benefits," adding that now many companies have active programs and are generating significant gains.

The next BPI summit will be held this fall in Denver, Colo. Dr. Tibor G. Rozgonyi, head of mining engineering at Colorado School of Mines, said, "The summit will provide mining companies with a holistic system-oriented approach to BPI, which can help them maintain a good professional work atmosphere and employee satisfaction."

Schissler added, "The challenge for companies is to make the improvement process
continuous."

 
  Penn State has helped generate more than 400 new businesses in Pennsylvania.
Penn State is the largest contributor to the state's economy--an engine of 24 campuses generating $6.14 billion annually in direct net economic impact to the Commonwealth, according to an economic impact study conducted by Tripp Umbach.

Tripp Umbach President Paul Umbach presented the findings to a Board of Trustees seminar in January. In the same meeting, Vice President for Outreach Dr. Craig D. Weidemann reported on current economic development efforts across the University (see presentation at http://www.outreach.psu.edu/weidemann/speeches.asp), including a new Outreach Office of Economic and Workforce Development, led by Jack Gido.

The presentations highlighted the three dimensions in which universities contribute to economic development--economic impact, human capital development, and research and innovation--and how Penn State contributes within each dimension.
Highlights from the presentations include:
  • Penn State has helped generate more than 400 new businesses in the Commonwealth.
  • More than 15,000 Penn State alumni own businesses in the state, and these businesses employ more than 425,000 residents.
  • Research conducted at Penn State supports more than 16,000 additional jobs throughout Pennsylvania. These jobs generate more than $1.7 billion in additional economic impact and more than $52.8 million in additional revenue annually for the state.
  • Every dollar invested in 2003 by the Commonwealth to support the operations of Penn State returned $19.42 in total economic impact to the Commonwealth.
  • In 2004, Penn State Continuing Education units at all campuses were responsible for working with over 400 Pennsylvania companies, upgrading worker skills to help these companies remain competitive.

 
Interns learn how to apply their technical know-how to business processes.
Ron May
 
All 28 apprentices from the first year of a program at Penn State Erie's Center for eBusiness and Advanced Information Technology have been hired, thanks to hands-on experience they gained through the center providing technical know-how to local companies.

The new center aims to help college graduates in information technology (IT), management information systems (MIS) and computer science learn how to apply their technical knowledge to business processes by pairing them with local companies. "It's a win-win situation for everyone," said Ron May, manager of the apprentice program. "We are creating partnerships with IT providers to give our apprentices exposure to new skills that meet the needs" of those companies. The apprentices often get hired at the company where they trained.

Ken Harrison, 23, joined the program, which runs from three to 12 months, "to learn things that were not covered in school." A fall Penn State Erie MIS graduate, he is now working as a systems analyst with Distributed Network Software LLC in Erie.
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